Privacy Policy

1. Information we collect

We may collect information you provide when requesting a quote, scheduling an assessment, contacting us, applying for a job, or otherwise interacting with SunPeak Solar. This can include:

• Name, email address, telephone number, and preferred contact time.
• Property address, ZIP code, electric-bill range, energy usage, and home details.
• Project documents, communications, financing preferences, and service history.
• Application materials submitted for employment opportunities.

Our website may also collect limited technical information such as browser type, device type, referring pages, approximate location, pages viewed, and interaction data.

2. How we use information

We use personal information to respond to inquiries, estimate solar potential, schedule and complete assessments, design and support projects, process transactions, comply with legal obligations, prevent misuse, improve our services, and send communications you request. We may use aggregated or de-identified information for planning and analysis.

3. When we share information

We may share information with service providers that support our operations, such as scheduling, customer communications, system design, financing, installation, monitoring, and website hosting. We may also share information when required by law, to protect rights and safety, or in connection with a business transaction. Providers are expected to use information only for authorized purposes.

Financing applications are subject to the privacy practices of the lender you choose. We will identify that provider before your information is submitted.

4. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, understand website performance, and improve the customer experience. You can manage cookies through your browser settings. Blocking some cookies may affect site functionality.

5. Your privacy choices

You may ask to access, correct, or delete personal information we maintain, subject to legal exceptions. You may opt out of marketing email through the unsubscribe link or by contacting us. To stop promotional text messages, reply STOP. Service-related communications may still be necessary for an active project.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure, so we encourage you not to send sensitive financial or identity information through an unsecured form.

7. Data retention

We retain information for as long as reasonably necessary to provide services, maintain project and warranty records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and our relationship with you.

8. Children’s privacy

SunPeak’s services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and remove it.

9. Changes to this policy

We may update this policy as our services or legal obligations change. The effective date at the top indicates the latest revision. Material changes will be highlighted on this page or communicated when appropriate.